In this Policy, “cliQnpay”, “we” or “us” refers to cliQnpay, a startup established at Dhaka, Bangladesh. We take privacy seriously and we have adopted technical and organizational measures designed to protect your data. This privacy policy (the “Policy”) explains how we collect, use, and share information from users of our Services.
For the purpose of this Policy, “Personal Information” means any information relating to an identified or identifiable individual. This includes Personal Information collected and processed by us when you access our websites the cliQnpay app, and the services related to them (collectively, together with the Website, cliQnpay app, and the related services, our “Services”). This Policy describes the Personal Information that we gather from you on our Services, how we use and disclose such Personal Information, your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns. Beyond this Policy, your use of our Services is also subject to our Terms of Use
You and others may post content that includes information about you (as part of posts or comments) on our Services. We also may collect public information about you (such as notes and Q&A) and make it available as part of our Services, including, as permitted by your settings, in notifications to others of mentions in the news.
Communications with us. When you contact us directly, we may receive additional information about you. For example, when youcontact us for customer support, we may receive your name, email address, the content of a message or attachments that you may send to us, and other information you choose to provide. Ifyou subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how todeliver a better customer experience and improve our Services.Service-related information. When you use our Services, you can choose to provide certain Personal Information, including your contact information, social media links, and location. Product reviews. When you reply to our request to review and rate your experience with our Services, you may provide us with additional information about you. The information we collect from you varies depending on the review but typically includes your name, the Service you used, and your opinion about the Service.
Device information: We receive information about the device and software you use to access our Services, including IP address, web browser type & operating system version. Information from Cookies and Similar Technologies. We don’t collect your info and do not use cookies
How We Use the Personal Information We Collect
We use the information we collect for the following purposes:
We may use your email address or other Personal Information we collect on our Services as necessary to contact you for administrative purposes such as to provide services and information that you request, respond to comments and questions, and otherwise provide customer support.
We use your Personal Information that we collect through our Services to analyze trends and statistics, and to improve and enhance our Services. From time to time, we may ask you to participate in surveys we conduct which are in our legitimate interest because they help us understand our user base and improve our Services. If you participate, we process your registration information and any other information collected through the survey questions. We may use your email address and other Personal Information to send marketing communications related to our Services. Generally, you have the ability to opt-out of receiving any promotional communications as described below under Your Rights and Choices. Where required under applicable law, we will only send you promotional emails with your opt-in consent. We may use your usage information and other Personal Information to develop and provide you with promotional and advertising materials that may be relevant, valuable or otherwise of interest to you.
We use your Personal Information to find and prevent fraud, respond to trust and safety issues that may arise, and for compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
We Collect Except as described in this Policy, we will not disclose your information that we collect on our Services to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances: We may share any information we receive with our corporate affiliates for any of the purposes described in this Policy. Vendors and Service Providers: We may share any information we receive with vendors and service providers retained in connection with the provision of our Services. Analytics Partners: We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting google.com/policies/privacy/partners/. Advertising Partners: We may work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the App Choices mobile app to learn more about how you may opt out of personalized ads in mobile apps. As Required By Law and Similar Disclosures: We may access, preserve, and disclose your information if we believe doing so is required or appropriate to:
(a) comply with law enforcement requests and legal process, such as a court order or subpoena;
(b) respond to your requests; or
(c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through our Services. Product Reviews: Any information related to your experience with our Service that you provide via our review mechanism may be displayed for promotional purposes. We may also disclose your information with your permission. law and the statute of limitations.
We make reasonable efforts designed to protect your information by using physical and electronic safeguards to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with Personal Information in violation of this Policy, then you may alert us at info@cliqnpay.app
We will post any adjustments to this Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share Personal Information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.
If you have any questions, comments, or concerns about our processing activities, please email us at info@cliqnpay.app or get in touch with us using the contact details below:
You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, you may contact us at contact@convergein.com.